Some Questions frequently asked by costumers:
We ship our products world wide and all packages are packaged / shipped very discreetly.
- Our organization name or anything else that would imply cannabis contents of the package is never used in our shipments.
- Packaging types are changed constantly to achieve max delivery success!
- The size of our packages are never larger than what would cause unnecessary suspicion. If the order is too large to fit in one package, it will automatically be divided into two or more packages (all for one Shipment & Handling charge).
- We also reuse original cardboard boxes for packing different products that fit in ( because we are ecological oriented company and because this way there is more possibility to deliver successfully)
- Shipments are sent from various shipping points in USA to Canada, Asia and Europe
How can I order?
Sign up for a free account and then place your order online. Alternatively, you can send us an email or talk to us on live chat. Our live chat is 24/7/365 and we will be happy to help you fulfill your order.
Who is eligible to purchase on your site?
Only qualified clients over the age of 18 are able to purchase medical marijuana through our site. There are absolutely no exceptions to this rule.
How can I trust you?
While there are a number of cyber criminals who claim to sell legal weed, we can assure you we aren’t one of them. We have spent years building a solid reputation amongst medical patients and strongly support the use of medical marijuana. We understand the needs of medical patients that may have trouble purchasing their medicine from other dispensaries for reasons and believe they shouldn’t be forced to have to buy illegally on the streets. We have made the decision to offer full access to our dispensary site to medical patients so they may have safe access to their medicine at any time anywhere.
What reasons would I need medical marijuana for?
Medical marijuana can help with a growing number of problems. Below is a list of potential uses:
- Multiple Sclerosis
- Spinal Cord Injury/Disease
- Severe Arthritis
- Eating Disorders
- Auto Accident(s)
- Alzheimer’s Disease
- Brain Injury
- Chronic Pain
- Chronic Nausea
- Crohn’s Disease
- Kidney Failure/Dialysis
- Irritable Bowl Syndrome
- Muscular Dystrophy
- Muscle Spasms
- Parkinson’s Disease
- Sleep Disorders
- Post Traumatic Stress Disorder
- Hepatitis C
- Gastrointestinal Disorders
- Back &Neck Problems
- Sexual Dysfunction
How do you package my shipment?
We understand that most people require discretion. So, we use generic prepaid Xpress envelopes to package items. We then vacuum seal and bubble wrap the contents for maximum discretion, protection and to seal in the freshness. There is nothing written on the outside of the envelope that would advertise that you are taking medical marijuana so no nosy neighbors would know it is anything other then a regular package from the post office.
Do you ship Medical Marijuana outside of USA/Canada?
YES. We do and there are no exceptions to this.
Am I allowed to pick up my order?
No. You cannot directly pick up your order from us. We only accept payments via money transfer for now.
Can I place larger orders than those listed on your site?
YES. If you desire a larger quantity than what we have listed you may want to consider receiving smaller packages to sum up your order or talk to our experienced online Budtenders.
What happens if I don’t get my package?
If you do not get your package 2 days after the expected arrival date, let us know and we will file a trace with UPS or Canada Post. If a trace is filed, UPS or Canada post will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable” or lost in transit, we will send you a 1x replacement package up to the value of your package free of charge. We do not offer postage refunds if your order arrives late due to any postal issues.
UPS / Canada Post says ||successfully delivered|| but I have not received my order
here are 2 likely scenarios:
a) the postal worker put it in the wrong mailbox, or
b) what often happens is that a postal worker will scan in all the packages saying they were “successfully delivered” then spend that day and/or the next day delivering it.
If you do not get your package 2 days after the expected delivery date, let us know and we will file a trace with the post office. Canada Post will file an investigation which can take 5 business days to complete. If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable”, we will send you a 1x replacement free of charge (UP TO $125).
From UPS / Canada Post
The investigation involves contacting the addressee to confirm delivery, or to better understand how they receive their mail and, as applicable, if they checked:
with the front desk, security or mail room at the receiving address to see if someone else accepted the item on their behalf;their Community Mail Box for the item or parcel compartment key; around their property to see if the item was left in a safe location or in a mailbox attached to their home.
In rare cases, a delivery scan is entered into our system before the item is delivered. If you become aware that the addressee has received the item before we contact you, simply reply to this e-mail indicating the item has been received.”
My package is going to the wrong destination
If you’re tracking your package on the UPS or Canada post website and it looks like it’s headed to the wrong city, it’s most likely due to human error at UPS / Canada Post. Human errors happen on occasion as the postal employee has to manually enter each postal code in the system and if they are off by a digit/letter, it can cause a routing error and subsequent delay of 1-2 days.
My tracking number does not work. Help!
We will email you your tracking number before its been scanned in at the post office. Until it has been scanned in, your tracking number will not be trackable on the UPS / Canada Post website.
Please wait until the end of business day and your tracking number should appear correctly. If it does not, please email firstname.lastname@example.org and we will look into it.
How do I pay?
At this time we accept BitCoin-Address( 38J8d9UGdDVdYq6GD5UMMWnp9bAdZ4
Shipping to Nunavut and Northern Quebec
Unfortunately, we experience much higher % of postal thefts when shipping to Northern Quebec and Nunavut. We cannot offer any delivery guarantees if you live in these areas and you will be ordering at your own risk. This means you will not receive a replacement package or refund if your package is lost or stolen.